What is Aspen and the Family Portal?
I have not received a username and password - how can I get one?
Please contact the guidance office of the school your child attends for assistance or submit the request form (See below).
How do I set up my computer to access Aspen?
Aspen may be accessed with any Internet connected computer. You can use just about any web browser - Internet Explorer, Firefox, Safari Google Chrome or others.
What should I do if I forget my password?
If you set up your security questions and your email address as per log in instructions you can click “I forgot my password” and a new password will be emailed to you. Please click here for instructions: /uploads/1/4/3/8/14380978/aspen_password_reset.docx
How do I set my Security Preferences in Aspen?
· Once you have successfully logged into Aspen go to the Set Preferences in the upper right corner.
· The preferences box will open, go to the Security top tab and fill in the appropriate information for your email address and your security question. This will allow the use of the automated password recovery feature.